All prices are quoted in euros.

We do our best to ship items as quickly as possible
to ship. Please allow 24-36 hours for processing,
The average shipping time is 2-4 days within Germany and
4-10 days within the EU. If you have any questions, please send
Send us an email to [insert your business email].

We offer a 100% money-back guarantee only if you
defective or damaged. You have 30 days to return the product to us
and receive a full refund. You must
Return the product at your own expense. Once we receive the product
we will refund you the full amount of your original purchase. Please
Please indicate all names and order numbers on the returned packages.
Please note: we have a processing time of 3-4 working days for returns. After processing the return, we will refund you the purchase price.

You can cancel your order without incurring
This will incur costs! If the order is already in transit, this is no longer possible.

If you have entered an incorrect address, wait
You will receive an order confirmation email. Once you have checked whether
If the address provided is incorrect, please notify us by email to [Insert your business email address]
If the address provided is incorrect, we can correct it within 24
hours. After 24 hours, no refund will be given
granted.

Delivery times for Austria are generally 1–3 business days, for Germany approximately 2–4 business days, and within the EU approximately 2–7 business days. The exact time depends on current stock levels – you can always see whether a product is in stock at the very bottom of the respective product description, which is constantly updated. If an item is out of stock, the delivery time will be extended by approximately 5–14 business days. Minor delays may also occur in some neighboring countries. If you have any questions, please send an email to
Send us an email to business24y@icloud.com

Of course! We are here for you! Please send us
Send an email to [insert your business email] and we will be happy to help you.